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QUESTION 31
In a private sharing model, the following can be used when Role Hierarchy alone isn’t sufficient when providing record access to users (choose all that apply)
A. Forecasting
B. Sharing rules
C. Manual Sharing
D. Teams (Account, Sales and Case)
E. Apex Triggers Correct Answer: BCD
Explanation Explanation/Reference:
QUESTION 32
Criteria-based sharing rules allow administrators to share records based on field values rather than record ownership.
A. True
B. False Correct Answer: A
Explanation Explanation/Reference:
QUESTION 33
Public groups can be used to simplify the creation of sharing rules for Administrators.
A. True
B. False Correct Answer: A
Explanation Explanation/Reference:
QUESTION 34
Public groups can be any combination of other public groups, users, roles and ________.
A. Profile
B. Roles & subordinates
C. Managers
D. None of the above Correct Answer: B
Explanation Explanation/Reference: QUESTION 35
Sales reps at AW Computing need assistance from product managers when selling certain products. Product managers do not have access to Opportunities but need to gain access when assisting on a specific deal. How can the system administrator accomplish this?
A. Notify the product manager using opportunity update reminders
B. Use similar opportunities to show opportunities related to the product manager
C. Enable account teams and allow users to add the product manager
D. Enable sales teams and allow users to add the product manager
Correct Answer: D Explanation
Explanation/Reference:
QUESTION 36
Manual sharing allows administrators to grant one-off access to individual records, users cannot grant this access even if they own the record.
A. True
B. False
Correct Answer: B Explanation
Explanation/Reference:
QUESTION 37
Who can manually share records?
A. The record owner
B. The record owner’s manager
C. The record owner’s manager’s manager
D. The system administrator
E. All of the above
F. None of the above
Correct Answer: E Explanation
Explanation/Reference:
QUESTION 38
If Field Level Security prevents a user from viewing the Credit Card field on the Opportunity record, the user will also be prevented from seeing this field (choose all that apply)
A. In a related list
B. In search results
C. In reports
D. In list views
E. All of the above
F. None of the above
Correct Answer: E Explanation
Explanation/Reference:
QUESTION 39
The following can be done by a System Admin to a standard field.
A. Change the field label
B. Add help text
C. Add/edit values of a picklist
D. Delete the field
E. All of the above
F. None of the above Correct Answer: ABC
Explanation Explanation/Reference:
QUESTION 40
Use a __________ picklist to filter the values of one picklist based on the value of another picklist.
A. Controlling
B. Multi-select
C. Dependent
D. Independent Correct Answer: A
Explanation Explanation/Reference:
QUESTION 41
A checkbox can be the controlling field to a dependent picklist.
A. True
B. False Correct Answer: A
Explanation Explanation/Reference:
QUESTION 42
AW Computing needs to track the manufacturer and model for specific computers and laptops. How can the system administrator ensure that manufacturer selected influences the values available for model.
A. Create a multi-select picklist field that includes both manufacturers and models.
B. Create a lookup field from the manufacturer object to the model object
C. Create a manufacturer field as a controlling picklist and the model as a dependent picklist
D. Create a manufacturer field as the dependent picklist and the model as the controlling picklist. Correct Answer: C
Explanation Explanation/Reference: QUESTION 43
Lookup fields allow users to select a record from another object during data entry, creating a parent-child relationship.
A. True
B. False Correct Answer: A
Explanation Explanation/Reference:
QUESTION 44
Which of the following are true about formula fields?
A. They are read-only
B. They will not display on record edit pages
C. They will not display on record detail pages
D. They are not searchable
E. They will not display on reports Correct Answer: ABD
Explanation Explanation/Reference:
QUESTION 45
A cross object formula references fields from parent objects.
A. True
B. False Correct Answer: A
Explanation Explanation/Reference:
QUESTION 46
Page layouts are assigned to _____________.
A. Users
B. Profiles
C. Roles
D. Roles & subordinates Correct Answer: B
Explanation Explanation/Reference:
QUESTION 47
Use ____________ to filter or segment picklist values based on the user’s profile.
A. Record Types
B. User Profiles
C. Role Hierarchy
D. Business Processes
E. Field Level Security
Correct Answer: A Explanation
Explanation/Reference:
QUESTION 48
Which of the following objects support business processes?
A. Cases
B. Opportunities
C. Campaigns
D. Knowledge
Correct Answer: AB Explanation
Explanation/Reference:
QUESTION 49
When creating a sales process, the System Administrator will be modifying/filtering the values of the __________ field.
A. Amount
B. Stage
C. Next Steps
D. Status
E. Close Date
Correct Answer: B Explanation
Explanation/Reference:
QUESTION 50
The system administrator has been asked to create a way to track Shipments of products to customers. Shipments should be closely tied to the Opportunity record and there may be more than one shipment record per Opportunity and the Opportunity should be required (i.e. Users cannot save a Shipment record without associating it to an Opportunity). The system administrator should create.
A. A cross object formula displaying Opportunity ID on the Shipment record
B. A Master – Detail relationship on the Shipment object to the Opportunity object
C. A lookup relationship on the Opportunity object to the Shipment object
D. A lookup relationship with a lookup filter from Opportunity to Shipment
Correct Answer: B Explanation
Explanation/Reference:
QUESTION 51
In order to create a many-to-many relationship between two objects, a junction object must be created. This junction object will have a Master-Detail relationship to both objects.
A. True
B. False Correct Answer: A
Explanation Explanation/Reference:
QUESTION 52
To enable Field History Tracking for an object, the system administrator must also add the related list to the page layout.
A. True
B. False Correct Answer: A
Explanation Explanation/Reference:
QUESTION 53
In order to update records using the Data Loader, what field must be present in the csv file?
A. Owner
B. Salesforce ID
C. Record Owner
D. Object Name Correct Answer: B
Explanation Explanation/Reference:
QUESTION 54
You will need a security token to access Salesforce via (choose all that apply)
A. Import Wizard
B. Data Loader
C. Salesforce for Outlook
D. All of the above Correct Answer: BC
Explanation Explanation/Reference:
QUESTION 55
The Data Loader can de-duplicate records during import.
A. True
B. False
Correct Answer: B Explanation
Explanation/Reference:
QUESTION 56
In order to import Opportunity records into Salesforce, a system administrator may use the Import Wizard.
A. True
B. False Correct Answer: B
Explanation Explanation/Reference:
QUESTION 57
What should a system administrator consider before importing a set of records into Salesforce.
A. The import file should include a record owner for each record
B. Validation rules are not triggered when importing data using the import wizard
C. Data should be de-duplicated in the import file prior to import
D. Currency field values will default to the personal currency of the record owner Correct Answer: AC
Explanation Explanation/Reference:
QUESTION 58
Which of the following can be used to create a back up of data from Salesforce?
A. Weekly Data Export
B. Data Loader
C. Import Wizard
D. Reports
E. Dashboards Correct Answer: ABD
Explanation Explanation/Reference:
QUESTION 59
Deleted records will be stored in the Recycle Bin for up to 15 days.
A. True
B. False Correct Answer: A
Explanation Explanation/Reference:
QUESTION 60
Which report type provides a simple list of data with no subtotals?
A. Matrix
B. Summary
C. Tabular
D. Custom
E. Standard
Correct Answer: C Explanation
Explanation/Reference:
QUESTION 61
Use Custom Summary Formulas to create calculated summaries on numerical fields in _________ and ________ reports.
A. Tabular and Summary
B. Custom and Standard
C. Summary and Matrix
D. Matrix and Tabular
Correct Answer: C Explanation
Explanation/Reference:
QUESTION 62
Which statement about custom summary formulas is true?
A. Reports can be grouped by a custom summary formula result
B. Custom summary formulas can reference a formula field within a report
C. Custom summary formulas can reference another custom summary formula
D. Custom summary formulas can be used in a report built from a custom report type
Correct Answer: BD Explanation
Explanation/Reference:
QUESTION 63
The following are true about scheduling and emailing reports.
A. The running user determines whose data is visible on the report.
B. The running user must have access to the folder in which the report is saved.
C. All email recipients must have access to the same folder.
D. The report is emailed within 30 minutes of the Preferred Start Time
E. All of the above
Correct Answer: E Explanation
Explanation/Reference: QUESTION 64
A Dashboard is a visual representation of data from multiple reports and (choose all that apply)
A. Is comprised of up to 20 components
B. Displays data from standard reports
C. Has a running user to determine what data is visible
D. Displays data as of the last time the dashboard was refreshed
E. Always shows up to date data
F. Can be scheduled to be refreshed and emailed automatically
Correct Answer: ACDF Explanation
Explanation/Reference:
QUESTION 65
Users can post a static image of a component to the dashboard feed, a user feed or a group feed, this feature is called
A. Dashboard Component Snapshot
B. The Running User
C. Chatter Groups
D. Dashboard Component
E. Dynamic Dashboards
Correct Answer: A Explanation
Explanation/Reference:
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