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[MB-901 practice test Q1-Q15] Free sharing Microsoft MB-901 exam questions and answers
QUESTION 1
What are two benefits of using Sales Insights with Dynamics 365 Sales? Each correct answer presents a complete
solution. NOTE: Each correct selection is worth one point.
A. Manage and improve artificial intelligence grouping of cases as topics.
B. Provide end-to-end views of customer journeys.
C. Guide sellers to focus on opportunities at risk.
D. Make suggestions for next steps in a sales process.
Correct Answer: CD
QUESTION 2
There are complex services being used with your Dynamics 365 instance in which you own and manage the software
applications as well as the data hosted in Azure.
You need to determine which type of cloud service model is being used by your organization.
Which cloud service model is being used?
A. platform as a service (PaaS)
B. infrastructure as a service (IaaS)
C. software as a service (SaaS)
Correct Answer: A
QUESTION 3
A company plans to open the following stores:
You need to ensure that Dynamics 365 Commerce can receive all needed data from the stores. Which feature should
you implement?
A. Channel management
B. Monitor and analysis
C. Point of sale (POS)
D. Mobile commerce
Correct Answer: A
QUESTION 4
A retailer sells products by using an e-commerce site, brick and mortar stores, and phone sales.
Different processes are used for each type of order source.
You need to ensure that you can support each type of sale.
What should you recommend?
A. case management and loyalty programs
B. a retail store, an online store, and a call center
C. a mobile app and a credit card gateway
D. a mobile app and online sales
Correct Answer: B
QUESTION 5
HOTSPOT
An organization plans to implement role-based security for Dynamics 365 applications.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
QUESTION 6
A company has four territory managers. Ten salespeople report to each manager.
Territory managers need to be able to see records related to each salesperson that they manage.
Salespeople must be able to see only their own records.
What should you implement?
A. Active Directory groups
B. Role-based security
C. App-based security
D. Field-level security
Correct Answer: C
Reference: https://docs.microsoft.com/en-us/learn/modules/recognize-dynamics-365-security/6-security-model-drivenapps
QUESTION 7
HOTSPOT
A company uses one system for sales and one system for order management. When quotes are accepted in the sales
system, the customer and order are reentered into the order management system.
What is a benefit of using the Common Data Model, and who can manage the model? To answer, select the appropriate
options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Reference: https://docs.microsoft.com/en-us/common-data-model/
QUESTION 8
A company uses Microsoft Exchange Online.
Sales team members want to use Microsoft Outlook to view items that were created in Dynamics 365 Sales.
Which three components are synchronized between Dynamics 365 Sales and Outlook?
Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Tasks
B. Appointments
C. Phone calls
D. Accounts
E. Contacts
Correct Answer: ABE
Reference:
https://docs.microsoft.com/en-us/dynamics365/outlook-addin/admin-guide/configure-synchronization-appointmentscontacts-tasks
QUESTION 9
DRAG DROP
A company plans to deploy Dynamics 365 Finance.
Match each platform to its action.
Instructions: To answer, drag the appropriate platform from the column on the left to its action on the right. Each
platform may be used once, more than once, or not at all. Each correct match is worth one point.
NOTE: Each correct selection is worth one point.
Select and Place:
QUESTION 10
HOTSPOT
A company uses Dynamics 365 Sales. You are creating an app for the sales team.
The app must only contain a subset of Dynamics 365 Sales views, forms, and reports.
What should you implement? To answer, select the appropriate option in the answer area.
Hot Area:
Reference: https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/model-driven-app-overview
QUESTION 11
DRAG DROP
You are implementing Dynamics 365 Finance instances for two companies.
One company requires direct access to the application database. The other company must always use the most up to
date versions and features of Dynamics 365 Finance.
You need to recommend a deployment type for each instance.
What should you recommend? To answer, drag the appropriate deployment types to the correct requirements. Each
deployment type may be used once, more than once, or not at all. You may need to drag the split bar between panes or
scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
QUESTION 12
A company uses Dynamics 365 Human Resources. No add-ons are installed.
You need to set up training courses for employees.
Which two options can you configure? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Airline schedules
B. Classroom materials
C. Course videos
D. Registration deadline
E. Maximum number of participants
Correct Answer: DE
Reference: https://docs.microsoft.com/en-us/dynamics365/human-resources/hr-learning-courses
QUESTION 13
HOTSPOT
A company uses Dynamics 365 Sales.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
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